FAQ

Roller Shutter Doors FAQ

Roller Shutter Doors Q & A

For information on how to measure for roller shutter doors check out our how to measure guide.

Yes, we can supply and fit roller shutters or just supply and deliver anywhere in the UK. Fitting instructions and guidance can be provided for all products.
High speed fabric doors typically open at one metre per second, however this speed can be increased or decreased depending upon site needs. Roller shutter speeds are slower to open – around 20 seconds for a typical shutter. The speed will depend upon the shutter height and whether the curtain is single or twin skin. Higher speed roller shutters are available for high traffic openings with speeds up to 500mm/s.
Where the roller shutter controls are in line of sight of the shutter, closing the shutter can be activated via a push-button and if the button is released the roller shutter will stop its descent. A safety bottom bar and door sensors can be fitted to allow for automated closing without constant contact with the controls.
Should you so wish the old door(s) can be removed from site. We have a waste carriers licence and you can be assured that the old roller shutter will be disposed of in a responsible manner.
For most installations a roller shutter can be fitted during a normal working day. We can ensure that site security is not compromised during installation.
We would clearly prefer to have unlimited access to the opening during installation, however this is not a necessity to complete the work. If access is likely to be compromised then please discuss this with us prior to installation so that a suitable solution can be agreed. We can also offer installation outside normal working hours.
We manufacture doors and shutters specifically designed for cold/freezer rooms, including high speed doors. This includes high speed doors with an integral heating system that can operate in the temperature range -30°C and +50C°. We could advise on the most suitable product at site survey stage.
Fire Shutters are used to compartmentalize a building to help prevent fire from spreading from one part of the building to another to enable anyone inside the building to evacuate as safely as possible. The range can also be used to prevent fire from spreading to outside the building where there may be an external risk of explosion, for example at a chemical works or oil refinery. We recommend that you seek advice from your local fire officer and fire safety adviser.
No shutter can ever be considered fully secure as given sufficient time and the right tools any door can be compromised. There are various inexpensive methods however that can enhance a shutter’s security. These include bullet shaped locks in the vertical guides of the shutter and shutter locks embedded into the floor. We can also install rising bollards and security bars to discourage ram-raids.
Yes, we can maintain and repair most types of industrial door and advise on what would be required to meet current legal requirements.
All of our quotations assume that a suitable power supply would be provided by others prior to work starting. We can advise on exactly what’s required and this would be shown when we submit drawings for your approval. We could also undertake this work ourselves for a separate charge.
The employer has a duty to safeguard the health & safety of employees and visitors alike. There are several regulations that are binding and penalties of non-compliance can include large fines (up to £5,000) and imprisonment (2 years). These statutory requirements include Regulation 5 of the Workplace (Health Safety & Welfare) Regulations 1992; the Electric Power Operated Doors – Regulation 6 of the Provision and Use of Work Equipment Regulations 1996, and the Fire Exit and Compartment Doors – Regulation 6 of the Fire Precautions (Workplace) Regulations 1997.
Typically industrial doors would be serviced every 12 months or more often depending upon frequency of use and site conditions.
It is a criminal offence to place an industrial door on the market without a CE mark if it is covered by a harmonised standard. Necessary testing will have to have been carried out to meet the relevant standards, a factory production control system will be in force and a Declaration of Performance will have been issued. A door specifier has no obligation to carry out a risk assessment on a CE marked door (unless you are the building owner or user).